Frequently Asked Questions
It depends. Our monthly plans are standardized based on the size of your pool, the type of system it uses, and whether any one-off maintenance items need to be replaced or repaired.
We accept all major credit cards, bank transfers, and checks for all work we do.
We deliver a checklist for routine cleanings. Our monthly cleanings are thorough and ensure your pool is swim-ready when you are.
Yes, the salt system generates chlorine for your pool. But, your pool still needs to be brushed, skimmed, and vacuumed on a regular basis. You’ll also need additional chemicals to keep the pool water properly balanced.
Unfortunately, no. For any jobs, we need to visit the property and look at the current condition of the pool. This let’s us know if any immediate treatment is need to shock the pool water into shape.
Yes, your bill will be emailed to you. This allows you to pay your bill online, over the phone with one of our representatives, or in person.
Our supervisors will make sure your appointment times are clearly communicated to your over the phone and via text. If there is any change in our schedule, you will adequately notified.
That depends. We have the capabilities to repair and replace most pool equipment. Give us a call and we’ll happily visit your home to determine the scope of work required to get your pool back in working condition.
Yes. All pool companies are required to be licensed by the state of California. Our license number is:
The likely cause of this is algae growth. There a number chemical imbalances that allow algae to grow in the water. Good news! It can be cleared up in one or two treatments.